Job Title: General Manager
Location: Hampton Inn Omaha, NE
About Us:
Hampton Inn is a reputable limited-service hotel committed to providing exceptional hospitality experiences to our guests. we pride ourselves on delivering outstanding service, comfortable accommodations, and memorable stays for our guests.
Job Overview:
We are seeking a dynamic and experienced General Manager to lead our team and oversee the operations of our limited-service hotel. The ideal candidate will possess strong leadership skills, exceptional organizational abilities, and a passion for delivering unparalleled guest satisfaction.
Responsibilities:
- Provide strategic leadership and direction to all hotel departments, including front desk, housekeeping, maintenance, and food & beverage (if applicable).
- Ensure the highest standards of guest service are maintained throughout all areas of the hotel.
- Develop and implement operational policies and procedures to optimize efficiency and guest satisfaction.
- Manage all aspects of hotel operations, including budgeting, forecasting, and financial performance.
- Recruit, train, and mentor staff members to foster a positive work environment and achieve performance goals.
- Oversee sales and marketing initiatives to maximize revenue and occupancy rates.
- Maintain strong relationships with vendors, suppliers, and local community stakeholders.
- Ensure compliance with all health, safety, and licensing regulations.
- Address guest concerns and resolve issues in a timely and professional manner.
- Monitor and analyze guest feedback and performance metrics to identify areas for improvement.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).
- Minimum of 3-5 years of experience in hotel management, with at least 2 years in a leadership role.
- Proven track record of achieving operational and financial targets.
- Excellent interpersonal, communication, and problem-solving skills.
- Strong leadership abilities with the ability to motivate and inspire a diverse team.
- Proficiency in hotel management software and Microsoft Office Suite.
- Knowledge of industry trends, best practices, and regulatory requirements.
Benefits:
- Competitive salary commensurate with experience.
- Health, dental, and vision insurance options.
- Retirement savings plan.
- Paid time off and vacation days.
- Professional development and training opportunities.
- Employee discounts on hotel stays and amenities.
We are an equal opportunity employer and is committed to diversity in the workplace.