Responsibilities:
- Greet and welcome guests as they arrive at the restaurant
- Escort guests to their tables and provide them with menus
- Answer phone calls and assist with reservations or inquiries
- Use Aloha POS system to manage seating arrangements and track table availability
- Maintain a clean and organized host/host station
- Assist with guest relations and address any concerns or special requests
Skills:
- Excellent customer service and guest relations skills
- Strong communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Familiarity with Aloha POS or similar restaurant management software is a plus
- Knowledge of phone etiquette and professional demeanor. As a host/host, you will play a crucial role in providing exceptional guest services and ensuring a positive dining experience for our customers. If you have a passion for hospitality and enjoy working in a team-oriented environment, we would love to hear from you. Join our team and help create memorable moments for our guests.
Note: This job description is not intended to be all-inclusive. Employees may perform other related duties as assigned by management to meet the ongoing needs of the business.