A hotel public area attendant is responsible for maintaining the cleanliness and tidiness of shared spaces within a hotel, ensuring a positive guest experience. They perform routine cleaning tasks in areas like lobbies, corridors, elevators, lounges, and restrooms, and may also handle trash removal and guest assistance. Key Responsibilities of a Public Area Attendant:
- Cleaning:
- Vacuuming, sweeping, and mopping floors in public areas.
- Dusting furniture and fixtures.
- Polishing metalwork and glass surfaces.
- Cleaning restrooms and public area washrooms.
- Emptying trash receptacles and replacing liners.
- Maintaining cleanliness in back-of-house areas like office and employee changing rooms.
- Guest Service:
- Responding to guest requests and inquiries.
- Providing assistance and directions to guests.
- Ensuring a safe and secure environment for guests.
- Other Duties:
- Maintaining inventory of cleaning supplies.
- Reporting maintenance issues and safety hazards.
- Participating in daily briefings and following special cleaning schedules.
- Assisting with special events and functions.
- Maintaining a clean and organized work area.