The Bartender is responsible to serve beverages and food to guests in a friendly and timely manner and prepare beverages to other servers resulting in guest satisfaction.
CANDIDATE PROFILE
Experience
• High School Diploma with two years bartending experience preferred; Strong customer service experience.
• Legal age to serve alcohol and actively TABC Certified.
• Possess a Food Handlers Certification
JOB ESSENTIALS
• Mix and present drinks in accordance to standard recipes and practice portion controls.
• Maintain good customer relations and speedy delivery of all beverages and food items.
• Manage guest requests, inquiries, and complaints promptly and completely. Ensure follow up with guest are performed in a timely manner to maintain a high level of guest satisfaction and quality service. In the event of dissatisfaction, negotiate compromise in accordance to the “Make it Right” established guidelines.
• Maintains proper and adequate set-up of the bar on a daily basis. This includes requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projection from the daily function sheet.
• Input orders into register at point of service creating a check for each guest to maintain accountability of all beverages served.
• Record all sales, collects money, operates a cash register and follows all cash-handling procedures as required.
• Handle cash and credit card transactions, process guest checks in an efficient and accurate manner
• Lock up and stores all beverage, food and other equipment items, deposits cash drops and secures bank at end of shift.
• Adhere to all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to insure all laws are being followed.
• Follow health, safety and sanitation guidelines for all products.
• Follow proper Hotel safety policies and procedures and use safety equipment as needed to ensure the safety of all team members during each shift. Reports all accidents and injuries in a timely manner.
• Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently and effectively
• Perform any other job-related duties as assigned