Position: General Manager
Location: DoubleTree by Hilton Orlando East - UCF Area, Orlando, FL
About Us:
DoubleTree by Hilton Orlando East - UCF Area is a premier hotel located in the vibrant UCF (University of Central Florida) area, offering an ideal setting for both business and leisure travelers. With its exceptional accommodations, world-class service, and convenient location near top local attractions, we provide guests with an unforgettable experience. Our mission is to deliver unparalleled hospitality and exceed guest expectations every day.
Job Description:
We are seeking an experienced and dynamic General Manager to lead our team at DoubleTree by Hilton Orlando East - UCF Area. The General Manager will be responsible for overseeing all aspects of hotel operations, including guest services, staff management, financial performance, and property maintenance. The ideal candidate will have a proven track record of leadership in the hospitality industry and a passion for delivering exceptional guest experiences.
Responsibilities:
- Leadership & Direction: Provide leadership and direction to all hotel departments, including front desk, housekeeping, food and beverage, sales, and maintenance.
- Guest Service: Ensure the highest standards of guest service are maintained throughout the hotel.
- Revenue Maximization: Develop and implement strategies to maximize revenue and profitability, including sales and marketing initiatives, cost control measures, and revenue management strategies.
- Staff Management: Hire, train, and mentor staff to ensure a high level of performance and employee satisfaction.
- Property Maintenance: Oversee property maintenance and ensure that the hotel is well-maintained and in compliance with all safety and cleanliness standards.
- Team Culture: Foster a positive work environment that promotes teamwork, open communication, and professional growth.
- Vendor & Supplier Management: Manage relationships with vendors, suppliers, and other external partners.
- Financial Oversight: Monitor and analyze financial performance metrics and prepare regular reports for senior management.
Qualifications:
- Bachelor’s degree in Hospitality Management, Business Administration, or related field (Master’s degree preferred).
- Minimum of 5 years of experience in hotel management, with at least 3 years in a senior leadership role.
- Strong leadership skills with the ability to inspire and motivate a diverse team.
- Excellent communication and interpersonal skills.
- Proven track record of driving revenue growth and achieving financial targets.
- Thorough understanding of hotel operations, including front office, housekeeping, food and beverage, and sales.
- Knowledge of industry trends, market dynamics, and competitive landscape.
- Proficiency in hotel management software and Microsoft Office Suite.
Benefits:
- Competitive salary and bonus potential
- Comprehensive health and dental benefits
- 401(k) retirement plan
- Paid time off and holidays
- Professional development opportunities
Equal Opportunity Employer:
DoubleTree by Hilton Orlando East - UCF Area is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.