About the Housekeeping Supervisor position

We are looking for a Housekeeping supervisor who will be a firm advocate of quality in our business, making our customers enjoy our hotel rooms so that our company can achieve long-term success.

You should possess a trained eye for detail, be reliable and committed. In depth knowledge and excellent comprehension of quality standards are also required.

Housekeeping Supervisor responsibilities are:

Organizing employee shifts
Training and motivating team members
Checking guest rooms and public areas for tidiness
Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met
Scheduling staff shifts and organizing replacements as required
Investigating and addressing complaints regarding poor housekeeping service
Providing training to the housekeeping staff
Regularly taking inventory of cleaning supplies and ordering stock as needed
Assisting in staffing schedules
Offering high-quality customer service
Managing the inventory and order supplies
Issuing supplies and equipment to staff
Updating room status on the PMS system
Report out each shift with email communication to management team all room status and correct any room status discrepancies

Quality Inspector requirements are:

1+ years' experience of working on as a Housekeeping Supervisor or other similar position
Significant experience with Brand standards and cleanliness
Excellent knowledge of hotel operations and interdepartmental communication
Close attention to detail and a results-driven approach
Responsible and trustworthy
Knowledge of Lightspeed (PMS system)
Understanding of GXP platform is a plus
High School Degree; additional qualification will be a plus