Responsibilities
· Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new sales accounts within designated market segment (Corporate, SMERF, Business Travel), entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental.
· Develop networking opportunities to promote high visibility of the hotel through active participation in community and professional associations activities and events, blitzes, internet prospecting, supplier partnerships in order to generate rooms and F&B sales for the hotel.
· Responsible for ensuring that revenue goals are achieved or exceeded by proactively prospecting, facilitating and closing business opportunities within assigned market segment. Keep management informed of sales goals attainment throughout the period. Review market trends in order to attain growth in REV PAR and Occupancy.
· In any hotel, communication is key; must own any issues and have a solid plan in place for following up on guest requests as well as in house requests. Must communicate both verbally and in writing to provide clear guidance to other operating departments regarding guest expectations.
· Complete all required brand training as per brand requirements.
· Perform any other job-related duties as assigned
Sales Manager Requirements
· [2+] years' experience as a Sales Manager
· Excellent communication skills
· Superb multitasking and organizational skills
· Proficient with Microsoft Office and various event planning software (Delphi.fdc preferred)
Sales calls / Must have a valid California driver’s license