JOB OVERVIEW
The ideal candidate is an experienced, high-energy Sales Manager ready for the next step. The
candidate will proactively generate new business, provide account management for new and existing
accounts and work with other sales team members to meet and exceed personal and group revenue
goals. The Sales Manager is also responsible for driving customer loyalty by delivering service excellence
throughout each customer experience.
DUTIES AND RESPONSIBILITIES:
Target Social groups with heavy Respond to inquiries with-in a three hour period
Employ revenue management techniques to recommend rate proposals.
Accurately prepare and present Requests for Proposals so that both client and hotel receive a
good value.
Prospect for new business using a wide variety of methods including phone calls, outside sales
calls, attending community functions, internet prospecting, supplier partnerships, trade journals,
etc.
Develop, implement and constantly modify focused and aggressive sales action plans/goals.
Manage and maintain an accurate and up-to-date contact management system. Maintain an
active trace/follow-up system on all inquiries and sales calls
Partner with Catering sales managers to effectively manage business opportunities
Use negotiating skills and creative selling abilities to close on business and negotiate contracts
following hotel’s business plan objectives. Conduct property tours and entertain planners and
clients across all catering segments
Adhere to all standards, policies, procedures, and selling guidelines
Internally communicate client requirements, thereby insuring all information is accurate between
client and hotel staff. (ie: Banquet evert orders (BEO’s) and resumes)
Responsible for detailing all social groups including resumes, BEO’s and corresponding with
clients
Coordinate and participate in target market trade shows and sales blitzes.
Conduct competitive analysis and maintain competitor files in order to be able to compete
successfully.
Maintain good rapport with local civic groups and organizations
Other duties as assigned.