Position: General Manager
Location: Holiday Inn Columbia East, Columbia, MO
About Us:
We are currently seeking a highly experienced and results-driven General Manager to lead our team and oversee operations at Holiday Inn Columbia East, located in the heart of Columbia, Missouri. The General Manager will play a key role in maintaining the hotel’s high standards of service while driving business growth in one of the most dynamic and competitive markets in the region.
Position Overview:
The General Manager will be responsible for the overall management of the hotel, ensuring that all aspects of the property run smoothly and efficiently. The ideal candidate will be a strong leader with a proven ability to drive business growth, optimize operational processes, and deliver outstanding guest satisfaction. This role requires a strategic mindset and the ability to adapt to the unique demands of the Columbia market.
Responsibilities:
- Leadership & Direction: Provide leadership and direction to all hotel departments, including front desk, housekeeping, food and beverage, sales, and maintenance.
- Guest Service: Ensure the highest standards of guest service are maintained throughout the hotel.
- Revenue Maximization: Develop and implement strategies to maximize revenue and profitability, including sales and marketing initiatives, cost control measures, and revenue management strategies.
- Staff Management: Hire, train, and mentor staff to ensure a high level of performance and employee satisfaction.
- Property Maintenance: Oversee property maintenance and ensure that the hotel is well-maintained and in compliance with all safety and cleanliness standards.
- Team Culture: Foster a positive work environment that promotes teamwork, open communication, and professional growth.
- Vendor & Supplier Management: Manage relationships with vendors, suppliers, and other external partners.
- Financial Oversight: Monitor and analyze financial performance metrics and prepare regular reports for senior management.
Qualifications:
- Bachelor’s degree in Hospitality Management, Business Administration, or related field (Master’s degree preferred).
- Minimum of 5 years of experience in hotel management, with at least 3 years in a senior leadership role.
- Strong leadership skills with the ability to inspire and motivate a diverse team.
- Excellent communication and interpersonal skills.
- Proven track record of driving revenue growth and achieving financial targets.
- Thorough understanding of hotel operations, including front office, housekeeping, food and beverage, and sales.
- Knowledge of industry trends, market dynamics, and competitive landscape.
- Proficiency in hotel management software and Microsoft Office Suite.
Benefits:
- Competitive salary and bonus potential
- Comprehensive health and dental benefits
- 401(k) retirement plan
- Paid time off and holidays
- Professional development opportunities
Equal Opportunity Employer:
Holiday Inn Columbia East is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.