Experience
Bachelor's degree from a four-year college or university in business, communications, or hotel management preferred
Five years or more related experience in a hotel sales setting.
Working knowledge of the Travelclick/Hotelligence Business Travel analysis tool and Microsoft Office.
Sales Pro knowledge is preferred but not required
JOB ESSENTIALS
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Item |
Example |
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Sales Strategies |
Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new sales accounts within designated market segment (Corporate, SMERF, Business Travel), entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental. |
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Build Business Relationships |
Develop networking opportunities to promote high visibility of the hotel through active participation in community and professional associations activities and events, blitzes, internet prospecting, supplier partnerships in order to generate rooms and F&B sales for the hotel. |
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Financial Objectives |
Responsible for ensuring that revenue goals are achieved or exceeded by proactively prospecting, facilitating and closing business opportunities within assigned market segment. Keep management informed of sales goals attainment throughout the period. Review market trends in order to attain growth in REV PAR and Occupancy. |
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Communication / Follow Up |
In any hotel, communication is key; must own any issues and have a solid plan in place for following up on guest requests as well as in house requests. Must communicate both verbally and in writing to provide clear guidance to other operating departments regarding guest expectations. |
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Training |
Complete all required brand training as per brand requirements. |
Other