Position: | Engineer | ||
Reports to: | Chief Engineer | ||
JOB SUMMARY
Develop, implement and supervise emergency programs, programs for the operations & maintenance of all equipment and physical structures and landscaping in compliance with corporate/ franchise standards, local, state & national codes and regulations to protect the assets, guests and employees, to ensure optimum operations, minimize expenses and maximize guest satisfaction.
CANDIDATE PROFILE
Experience
- Minimum of 3 years engineering experience preferred
- High School Diploma or equivalent required, Associates Degree or higher degree preferred.
- Vocational schooling, military training, certification and/or experience in building related trades required in 1 or more of the following areas: HVAC, Electrical, Plumbing, and Carpentry.
JOB ESSENTIALS
- Able to effectively deal with internal and external customers, some of whom will require high level of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts.
- Able to observe and detect signs of emergency situations. Able to remain calm and alert, during emergency situations and/or heavy hotel activity, serving as a role model for clerks and other associates.
- Able to establish and maintain effective working relationships with associates and guests.
- Operate department pursuant to OSHA requirements and guidelines.
- Act as Manager on Duty per schedule as needed.
- Knowledge of hotel operations, including security and safety programs, repairs, maintenance, and quality assurance program.
- Monitor and maintain the engineering systems and equipment to ensure their optimum performance.
- Maintain the building exterior and ""curb appeal"" (e.g., snow removal, lawn care, painting, gardening).
- Exposure to extreme temperatures.
- Must be able to receive instructions and communicate progress of work assignments.
- Ensure all Engineering Quality Standards are complied with and are consistently applied.
- Resolve customer complaints; anticipate potential problems by reviewing and monitoring complaints, operational issues, business flow and associate performance to ensure high levels of customer satisfaction and quality.
- Assist with preventative maintenance and complete report work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc., to maintain the hotel and keep the product quality standard.
- Comply with attendance rules and be available to work on a regular basis.
- Command of the English language both written and verbal.
- Perform any other job related duties as assigned.
Physical Demands
- Climbing, reading, standing, walking and routinely lifting 25 lbs to 50 lbs. with or without reasonable accommodation.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules (including Holidays and weekends) to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.
***Blue Sky Hospitality Solutions is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.**